INBOUND SUPPORT

Our Inbound Support Services function as an extended arm of your Sales and Customer Support Teams. Providing 24/7 cover, we are well suited to serve your customers around the world.

We help you concentrate on your core activities and take care of Labor Intensive but critical customer support activities. We provide Phone, Email and Chat support for all inbound inquiries to your company.

Our staff is specifically trained on your project before going live. Each project is assigned an account manager to liaise with the client and to make sure that project goals and objectives are met.

Feel Free to Contact us for any inquiries.

Our Services

Case Studies

Customer Feedback

Very Professional
AVIKA has taken care of our online needs in a very professional manner and we recommend their service to anyone. They do what they say they will do.
Rae Beth Young - Owner
Adjusters Insurance School

Value and Speed of Service
For value, speed of service and creativity, AVIKA is my "goto" Company for anything that has to do with the Web.
Dave Young - President
Brown - O'Haver Public Adjusters

On Time and On Target
They have delivered on time and on target every time that we have engaged them. Strong work ethics and attention to quality sets them apart from others.
Amy C. - Director of Marketing
Co-eXprise

Great ROI
AVIKA has kept my sales pipeline healthy on a consistent basis. They have helped me acquire new accounts and delivered a great ROI while doing so"
David Del Fiugo - Director of Marketing
Northbay Networks